Refund policy

This page outlines our shipping policies and returns process. The policy describes how your personal information is collected, used, and shared when you visit or make a purchase from uniyu.com.au (“UNIYU PTY LTD”).


In order for a refund to be approved, the full size bottle must be unopened and returned to UNIYU within 10 days of receiving your parcel. To request a refund email info@uniyu.com.au. Please include your order number.

If your order arrives damaged, email our customer care team at info@uniyu.com.au as soon as possible after receiving your delivery. Please include your order number and detailed photos of the parcel and the item's condition for the report.

If you have further questions, you can reach us at info@uniyu.com.au.

UNIYU
UNIYU PTY LTD
NSW, Australia
Australian Company Number 685 410 048
info@uniyu.com.au